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Product Quality

How many times have you used our service?   This is our first time   Twice   3 Times   4 or more		How would you rate our service?   Consistent high quality   Generally good   Quality varies with type of work   Poor quality
What do you normally get done with us?   Brochure and stationary   Web based services   Newsletters / presentations   Copywriting / editing   2D/3D   Other		How would you rate our work?   Consistent high quality   Generally good   Quality varies with type of work   Poor quality

Service and Environment

How would you rate our sales process?   Superb – would recommend to others   Above average– almost there   Average – Not bad but seen better   Poor –Too pushy		Was your project completed on time?   Ahead of time promised   Right on time promised   Later then promised but was informed   Late and no one called to explain why
How would you rate the staff?   Friendly and helpful   Average   Varies on each visit   Poor service		Were you kept in the loop regarding the progress of your project?   Yes   No

Additional Comments

About You (Optional)

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May we add you to our mailing list, which offs news and exciting promotions?						Yes	No

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